At Target Furni Sales, we understand that creating your dream home is a personal journey filled with careful selections and thoughtful decisions. Just as we meticulously curate our collections of area rugs, bedding, and bathroom accessories to enhance your living space, we’re equally dedicated to ensuring a seamless shopping experience from delivery to your complete satisfaction.

Our Commitment to You

We’re committed to helping you create beautiful, comfortable spaces you’ll love, backed by service you can trust. Whether you’re selecting the perfect accent rug or coordinating your bedroom furniture, we’re here to support your vision every step of the way.

Shipping Information

Order Processing

All orders are processed within 1-2 business days after payment confirmation. You will receive a shipping confirmation email with tracking information once your order has shipped.

Shipping Methods & Delivery Times

Shipping Method Carrier Cost Delivery Time Notes
Standard Shipping DHL or FedEx $12.95 10-15 business days after shipment Recommended for faster delivery
Free Shipping EMS FREE (on orders over $50) 15-25 business days after shipment Economical option for budget-conscious shoppers

Please note: We ship worldwide, with the exception of some Asian countries and remote areas. Delivery times are estimates and may vary depending on your location and customs processing.

Returns & Exchanges

Returns & Exchanges Timeline

We gladly accept returns and exchanges within 15 days from the date you receive your order. This gives you ample time to ensure your new furniture and decor pieces fit perfectly in your space and meet your expectations.

Step-by-Step Return Process

  1. Initiate Your Return Request

    Contact our customer service team at [email protected] within 15 days of receiving your order. Please include:

    • Your order number
    • Item(s) you wish to return or exchange
    • Reason for return
    • Whether you prefer a refund or exchange
  2. Prepare Your Items

    Please ensure all items are in their original condition:

    • All tags and labels attached
    • Original packaging intact
    • No signs of use, damage, or alteration
    • All parts and accessories included
  3. Shipping Instructions

    Once your return is approved, we’ll provide detailed shipping instructions. For international returns:

    • Use the original packaging when possible
    • Include the return authorization form
    • We recommend insuring your return shipment

    Note: Original shipping fees are non-refundable, and return shipping costs are the customer’s responsibility unless the return is due to our error.

Items That Cannot Be Returned

To ensure hygiene and quality standards, the following items are final sale and cannot be returned unless defective:

  • Bed Pillows (for health and hygiene reasons)
  • Comforters that have been removed from original packaging
  • Bathroom Rugs & Mats that show signs of use
  • Bed Blankets with removed tags
  • Any customized or personalized items
  • Items marked as “Final Sale”

Refund Processing

Once we receive and inspect your returned items:

  • Processing Time: 3-5 business days after we receive your return
  • Refund Method: Refunds will be issued to your original payment method
  • Credit Card/PayPal: 5-10 business days to appear on your statement
  • Exchange Processing: New items ship within 1-2 business days after we process your return

Please note that international bank transfers may take additional time depending on your financial institution.

Damaged or Defective Items

If your item arrives damaged or defective, please contact us immediately at [email protected] with photos of the damage. We’ll arrange for a replacement or refund and cover all associated shipping costs.

Need Assistance?

Our dedicated customer service team is here to help you create the beautiful, comfortable home you deserve. Contact us with any questions about shipping, returns, or exchanges:

Email: [email protected]

Address: Target Furni Sales, 3565 Canis Heights Drive, Santa Ana, US 92705

We typically respond within 24 hours during business days.

Last Updated: October 2023

Thank you for choosing Target Furni Sales for your home furnishing needs. We appreciate the opportunity to help you create spaces that reflect your unique style and comfort.